This issue has been resolved. If you continue to experience issues with NDT or rmVoIP, please call us at 800-669-0871 and select Option 4 from the menu to speak with a member of our Support team.
Posted Nov 14, 2023 - 16:51 EST
Update
We are aware that some customers are continuing to experience issues when trying to make and receive calls through NDT and rmVoIP. We are continuing to identify the root cause of the problem. Until then, there may be further intermittent issues with the service.
Posted Nov 14, 2023 - 15:20 EST
Update
We are continuing to work on a fix for this issue.
Posted Nov 14, 2023 - 14:00 EST
Identified
We have identified an issue that is affecting some users ability to make and receive calls through NDT and rmVoIP.
Posted Nov 14, 2023 - 13:29 EST
This incident affected: Net Dial Tone (NDT) and rmVOIP.